Last updated: August 17, 2026
Finnova Technologies, Inc. (“Finnova,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, products, APIs, applications, and related services (collectively, the “Services”). This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you. By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us, information generated through your use of our Services, and information we receive from third parties. Depending on how you interact with Finnova, this may include your name and contact information, email address, company and job title, account credentials, billing and payment information, business and account information, information submitted through forms, communications with our team, and information provided during onboarding, verification, surveys, events, or promotions. We only request information reasonably necessary for the relevant purpose. We may automatically collect IP address, browser type and version, device type, operating system, approximate location, pages and features accessed, referring URLs, usage and interaction data, log and diagnostic information, and API request and response metadata. We use this information to operate, secure, analyze, and improve our Services. We may also receive information from connected third-party services, business partners, identity or verification providers, analytics providers, and other service providers. Where required, we will obtain appropriate authorization before accessing information from connected services.
2. How We Use Information
We may use personal information to provide, operate, and maintain our Services; create and manage accounts; process transactions and related requests; provide customer and technical support; verify accounts and prevent fraud or abuse; monitor and improve security; analyze usage; develop products and features; communicate about your account or our Services; send product updates and marketing communications where permitted; respond to inquiries; comply with legal and regulatory obligations; and enforce our agreements and protect our rights. We may also use aggregated or de-identified information for analytics, research, product development, and other legitimate business purposes.
3. How We Share Information
We do not sell your personal information for money. We may share information with trusted service providers that help operate our business, including cloud infrastructure, payment processing, analytics, customer support, communications, security and fraud prevention, identity verification, data storage, and business operations. These providers may access personal information only as necessary to perform services on our behalf and subject to appropriate contractual protections. We may share information with business partners when necessary to provide a product, integration, or service you have requested.
We may disclose information where reasonably necessary to comply with law or legal process, respond to lawful requests from public authorities, protect the rights, property, or safety of Finnova, our users, or others, detect or prevent fraud and security incidents, or enforce our agreements. If Finnova is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
4. Payments and Financial Information
Finnova may facilitate payment and financial services through third-party financial institutions, payment processors, banks, and other providers. Depending on the Services you use, certain payment or financial information may be collected and processed directly by those providers. We may receive transaction information, such as transaction status, amount, currency, payment method, and related identifiers, even where we do not directly receive sensitive payment credentials. Where applicable, payment information is handled in accordance with the requirements and policies of the relevant providers.
5. Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember preferences, understand how our Services are used, and improve our products. These technologies may include essential cookies, analytics cookies, preference cookies, and advertising or marketing technologies where applicable. You may be able to control cookies through your browser settings or other controls we provide. Disabling certain cookies may affect the functionality of our Services.
6. Analytics and Third-Party Services
We may use third-party analytics and similar technologies to understand how visitors interact with our website and Services. These providers may collect device identifiers, usage information, and interaction data in accordance with their own privacy policies. We encourage you to review the privacy policies of third-party services you interact with.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, fulfill the purposes described in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, enforce agreements, and protect our legitimate business interests. Retention periods may vary depending on the type of information and purpose for which it was collected. When personal information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our policies and applicable law.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures may include encryption, access controls, monitoring, authentication controls, logging, and other security practices appropriate to the nature of the information we process. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your account or information has been compromised, please contact us promptly.
9. International Data Transfers
Finnova may operate globally, which means your information may be processed or stored in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers of personal information. The specific mechanisms used may depend on the applicable laws and countries involved.
10. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have rights regarding your personal information. These may include the right to access information we hold about you, request correction or deletion, request restriction of certain processing, object to certain processing, request a copy of your information, withdraw consent, opt out of certain marketing communications, and lodge a complaint with an applicable data protection authority. Some rights are subject to exceptions and limitations under applicable law. To exercise your rights, contact us using the information below. We may need to verify your identity before processing certain requests.
11. Marketing Communications
We may send product announcements, educational content, company news, and other marketing communications where permitted by law. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the message. Even if you opt out of marketing communications, we may continue to send transactional or service-related communications, such as account notifications, security alerts, and important updates.
12. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action. Where applicable law establishes a different minimum age, we will follow the requirements of that law.
13. Third-Party Links
Our Services may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing them with personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, legal requirements, or other circumstances. When we make material changes, we may provide additional notice where required by applicable law. The “Last updated” date at the top of this policy indicates when the policy was most recently revised. We encourage you to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us.
Finnova Technologies, Inc.
Address: Company Address
Additional Privacy Information
If you are located in a jurisdiction that provides additional privacy rights, we may provide supplemental privacy notices describing those rights and how to exercise them. If you have questions about how your information is handled, please contact our privacy team at privacy@mail.com.